Sipura strives to provide
VoIP service providers with excellent
support and service. For individual end
users, we have provided documentation
and FAQs below to assist you in the use
of our products.
For specific support questions related
to your Sipura product, please contact
the Sipura Technology reseller/dealer
from whom you purchased your unit(s).
If you are a service provider please enter
the Support
Center for additional product and
contact information.
We have included the SPA Upgrade Utility
Program as well as the binary upgrade
file in the download. The binary file
is useful for those customers who do
not have a WindowsTM
based PC or use remote provisioning
to upgrade units via TFTP, HTTP or HTTPS.
Please note: It is
not necessary to upgrade your SPA
if your device is remotely provisioned
by a service provider.
Click here to
use our SPA-2000 web-based configuration
wizard Click here
to use our SPA-3000 web-based configuration
wizard
Example of
US-style Dial-Plan
(011,xx.|*xx|[3469]11|0|00|<:1408>[2-9]xxxxxx|1[2-9]xx[2-9]xxxxxx)
The example dial-plan above is
for US-style dialing, where it
will allow you to dial 7-digit
with 1408 automatically appended.
You can also dial 1 followed by
10-digit for long distance.
Support
Center
The Sipura
Technology Support Center
is a resource for all service
providers, partners, resellers
and distributors of Sipura's
products.
Other
Ways to Contact Sipura Technology
Technical Support:
Partners, Resellers and Distributors
of Sipura Technology products
may use the below information
to contact Sipura Support.
