1. Specification / General
   1. What is the SPA9000?
   2. What clients can I connect?
   3. Can I have more than one SPA9000 in the network?
2. Configuration
   1. How do clients connect?
   2. Can I prevent a rogue client from registering?
   3. How do I set < Multicast Address> through the IVR?
   4. How do I determine which line can be used for a particular outbound call?
   5. How come when I park a call, there is no music?
   6. How can I control which user can call out?
   7. How do I support multiple DID numbers per line?
   8. How do I route a call to a particular client station based on the DID number?
   9. What is and how do I set up a hunt group?
   10. What is and how do I set up a contact list?
   11. How do I share line extensions?
   12. How do I enter my own prompts for the auto attendant?
   13. Can I make my phone automatically return to on-hook after the other party disconnects ?
3. Troubleshooting
   1. I lost my internal music, how do I get it back? where do I download from ?
   2. How do I check the clients that are connected?
   3. I manually entered the proxy address into my SPA941 but it doesn't register with the SPA9000.
   4. How come I can't register the FXS ports to an outside proxy?
   5. Why does my SPA941 reboot when rebooting the SPA9000?
   6. How come I can't talk to the person who started a group page?
   7. How come I can only get 4 clients to register?
   8. What is the auto attendant?
   9. How is voicemail handled?

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